Shipping

We can't wait to get your order packed and delivered straight to your paws!

pupstyle-shipping

We aim to complete and ship all orders within 3 business days of receiving your order.

During busy sale periods or following. holiday break periods, please allow more time for us to fulfil your orders - there's only two of us pups and our paws don't move in double time! 

SHIPPING RATES

Free Shipping worldwide when you reach the minimum spend. All other orders qualify for Flat Rate shipping, no matter the size of your order.

Can’t find your country or region in the table below? Just fill out the form on our Contact Page if you'd like to place an order and we’ll add your country to the list!

 Country

Flat Rate Cost

Free Shipping Minimum Spend

Australia

$8 AUD

$100 AUD

New Zealand

$15 NZD

$100 NZD

USA

$9.80 USD

$70 USD

Canada

$12.50 CAD

$100 CAD

Europe

€14

€60

Brazil

R$63

R$390

Chile $13,500 CLP $60,000 CLP
China + Hong Kong $15 USD $70 USD
Colombia COL$77,000 COL$290,000
India 800  5600 
Indonesia Rp146,000 Rp1,060,000
Japan JP¥2800
JP¥8500
Mexico Mex$324 Mex$1600
Singapore S$11 S$100
South Africa R232

R1100

UAE 112د.إ

280د.إ

UK *We cannot currently ship to the UK because of new Brexit laws. We hope to re-introduce UK Shipping in March 2022.

*We cannot currently ship to the UK because of new Brexit laws. We hope to re-introduce UK Shipping in March 2022.

Vietnam 535,000đ

 1,620,000đ

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SHIPPING TIMES

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Please note, we cannot accept responsibility for delivery delays due to third party delivery services, customs or unforeseen stoppages.

  • Orders within Australia are expected to take 4-6 business days.
  • Orders to New Zealand are expected to take 5 business days.
  • Orders to USA are expected to take 4 business days with DHL Express.
  • Orders to Canada are expected to take 5 business days with DHL Express.
  • Orders to UK are expected to take 6 business days with DHL Express.
  • Orders to Europe are expected to take 6 business days with DHL Express.

SHIPPING POLICY

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All orders are delivered by Australia Post or DHL Express. We offer free shipping worldwide on orders that are above the minimum spend. For orders under the minimum spend, a flat rate shipping fee applies. See table above for worldwide shipping rates.

  • It is the customers responsibility to select the Free Shipping checkbox at the checkout if the minimum spend is reached.
  • Once an order has been placed, we cannot cancel or refund orders before shipping.
  • It is the customers responsibility to ensure their delivery details and product order are correct upon checkout.
  • All orders are sent via Australia Post Standard shipping with Tracking.
  • If a delivery is “Returned to Sender” due to the customer providing an incorrect delivery address or failure to collect the parcel from a designated post office or outlet due to a card being left at the delivery address, the order will incur a Return To Sender fee and we cannot refund original shipping charges.
  • Some countries may charge an entry tax for you to accept your product, this is the recipients responsibility and Pupstyle Store are not held responsible for these costs.