Shipping

DID SOMEBODY SAY FREE SHIPPING WORLDWIDE AND FREE AUSTRALIAN RETURN POSTAGE?!

 

FREE SHIPPING WORLDWIDE!
Yep! We might hail from Down Under but that doesn’t mean we’re going to let our international paw-friends miss out on the goods. We offer free shipping to most countries when you spend the minimum amount – check your country’s Free Shipping Threshold in the table below!

Can’t find your country or region in the table below? Just fill out the form on our Contact Page or send an email to woof@pupstylestore.com and we’ll add your country to the list!

COUNTRYFLAT RATE COSTFREE SHIPPING MINIMUM SPEND
Australia$8 AUD$60 AUD
New Zealand$10.90 NZD$80 NZD
USA$9.80 USD$60 USD
Canada$14.30 CAD$80 CAD
UK£8.67 GBP£50 GBP
Europe (Euro)€11.73 EUR€60 EUR
South AfricaR159.72 ZARR848.50 ZAR
SingaporeS$15.80 SGDS$80 SGD
Mexico $239.24 MXN$1175 MXN
Russia 708.45₽ RUB3542.26₽ RUB

 

FREE AUSTRALIAN RETURN POSTAGE WITH PAYPAL!
PayPal offer FREE return postage on all PUPSTYLE STORE orders within Australia to the value of $45, up to 8 times a year. Simply click the banner below to activate the service in one click, keep a copy of your return postage receipt and take a photo of the parcel being returned and PayPal will refund your postage costs within 5 days of submitting your proof. Terms and Conditions apply. Click the banner below for more information.

GENERAL INFO

  • We try our best to process your order within 24 hours of you placing the order. Any orders placed during a weekend or on an Australian Public Holiday will be processed on the next business day.
  • We pack and process your order as quickly as we can. If you find that you have entered your shipping address incorrectly, contact us asap at orders@pupstylestore.com along with your order number and correct address as we only have a short amount of time to change or cancel an order.
  • Delivery charges are subject to change at any time without notice. There’s more info about our shipping terms and conditions below.

DELIVERY TIMES

Please note, we cannot accept responsibility for delivery delays due to third party delivery services, customs or unforeseen stoppages.

  • Orders within Australia are expected to take 4-6 business days.
  • Orders to New Zealand are expected to take 5 business days.
  • Orders to USA are expected to take 5 business days.
  • Orders to Canada are expected to take 6+ business days.
  • Orders to UK are expected to take 6+ business days.
  • Orders to Europe are expected to take 6-10 business days.
  • Orders to South Africa are expected to take 6+ business days.
  • Orders to Singapore are expected to take 6 business days.
  • Orders to Mexico are expected to take 6+ business days.
  • Orders to Russia are expected to take 10+ business days.

SHIPPING TERMS & CONDITIONS

All orders are delivered by Australia Post. We offer free shipping worldwide on orders that are above the minimum spend. For orders under the minimum spend, a flat rate shipping fee applies. See table above for worldwide shipping rates.

  • It is the customers responsibility to select the Free Shipping checkbox at the checkout if the minimum spend is reached.
  • It is the customers responsibility to ensure their delivery details and product order are correct upon checkout.
  • All orders are sent via Australia Post Standard shipping with Tracking.
  • If a delivery is “Returned to Sender” due to the customer providing an incorrect delivery address or failure to collect the parcel from a designated post office or outlet due to a card being left at the delivery address, the order will incur a Return To Sender fee and we cannot refund original shipping charges.
  • Some countries may charge an entry tax for you to accept your product, this is the recipients responsibility and Pupstyle Store are not held responsible for these costs.